Catalogue description Benefits Agency, Planning Unit: Registered Files (Registry 730)

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Details of NB 8
Reference: NB 8
Title: Benefits Agency, Planning Unit: Registered Files (Registry 730)
Description:

This series contains registered files of the Benefits Agency, Planning Unit (Registry 730).

The files concern the provision of advice and guidance on service, business and strategic planning.

Date: 1989-1999
Arrangement:

The series is arranged in file reference order.
Held by: The National Archives, Kew
Former reference in its original department: Registry 730
Legal status: Public Record(s)
Language: English
Creator:

Benefits Agency, 1991-2002
Physical description: 88 file(s)
Access conditions: Open
Immediate source of acquisition:

From 2017 Department for Work and Pensions
Custodial history: Department of Social Security 1989-2001; Department for Work and Pensions.
Accumulation dates: 1989 to 1999
Selection and destruction information: Files selected under OSP5 5.2.2 creation of the agencies.
Accruals: Series is accruing.
Administrative / biographical background:

The responsibilities of the Benefits Agency Planning Unit, involved the development and strategic steer of Benefits Agency’s business; writing business plans; high level steer on service level agreements; service delivery strategies and sponsoring the work needed to implement them.

It provided a focal point of contact between the Department of Social Security and Benefits Agency on strategic issues including simplification of the Social Security system; development of Information Systems and IT strategies and programmes.

Eventually it would have overall responsibility for the co-ordination Change Programme for the Benefits Agency; private sector involvement in the development and delivery of frontline operations; and legislation required to implement the programme.

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