Catalogue description Benefits Agency, Planning Unit: Registered Files (Registry 730)
|Title:||Benefits Agency, Planning Unit: Registered Files (Registry 730)|
This series contains registered files of the Benefits Agency, Planning Unit (Registry 730).
The files concern the provision of advice and guidance on service, business and strategic planning.
The series is arranged in file reference order.
|Held by:||The National Archives, Kew|
|Former reference in its original department:||Registry 730|
|Legal status:||Public Record(s)|
Benefits Agency, 1991-2002
|Physical description:||88 file(s)|
|Immediate source of acquisition:||
From 2017 Department for Work and Pensions
|Custodial history:||Department of Social Security 1989-2001; Department for Work and Pensions.|
|Accumulation dates:||1989 to 1999|
|Selection and destruction information:||Files selected under OSP5 5.2.2 creation of the agencies.|
|Accruals:||Series is accruing.|
|Administrative / biographical background:||
The responsibilities of the Benefits Agency Planning Unit, involved the development and strategic steer of Benefits Agency’s business; writing business plans; high level steer on service level agreements; service delivery strategies and sponsoring the work needed to implement them.
It provided a focal point of contact between the Department of Social Security and Benefits Agency on strategic issues including simplification of the Social Security system; development of Information Systems and IT strategies and programmes.
Eventually it would have overall responsibility for the co-ordination Change Programme for the Benefits Agency; private sector involvement in the development and delivery of frontline operations; and legislation required to implement the programme.
Have you found an error with this catalogue description? Let us know