Catalogue description Service Complaints Commissioner for the Armed Forces Website

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Date range

Details of DEFE 204
Reference: DEFE 204
Title: Service Complaints Commissioner for the Armed Forces Website
Description:

This series contains dated gathered versions (or 'snapshots') of the Service Complaints Commissioner for the Armed Forces website. [Please note: These records may be accessed via the UK Government Web Archive].
Date: From 2009
Arrangement:

Please see information at Divisional level
Related material:

For the Service Complaints Ombudsman for the Armed Forces website, please see DEFE 219
Held by: The National Archives, Kew
Legal status: Public Record(s)
Language: English
Creator:

Ministry of Defence, 1947-
Physical description: archived website(s)
Access conditions: Open
Immediate source of acquisition:

Gathered from original website
Accruals: Future website versions may be anticipated.
Administrative / biographical background:

The post of Service Complaints Commissioner for the Armed Forces was created by the Armed Forces Act 2006 with a remit which covers any complaint made after 1 January 2008. The Act introduced a number of significant changes to the Service complaints system to make it fairer, more independent and more transparent. As well as the Service Complaints Commissioner, these include new joint standards for the three Services and a new Service Complaints Panel, with an independent member to consider some complaints on behalf of the Defence Council.

From 2016,The Service Complaints Ombudsman replaces the position of Service Complaints Commissioner (SCC).

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